Care leaver support in Kent and London

Helping care-experienced young people make life work between services.

Nurture Connect is a community-based support service for care-experienced young people aged 16 and above. We focus on communication, advocacy, practical skills and community connection, so that pathway plans, appointments and independence goals turn into everyday action rather than paperwork that stalls.

Kent and London · Part of the Nurture family of services Scroll to follow the thread

Who it is for

Support for care-experienced young people aged 16 plus

Nurture Connect supports older teenagers and young adults with care experience who are working towards independence while managing stress, uncertainty or mental-health pressure. The system rarely makes that easy. We help it make sense.

We work alongside Personal Advisers, social workers, leaving-care teams, supported-accommodation providers, colleges and youth services.

What we do

Community, communication and practical support for care leavers

Practical support that reduces overwhelm

A letter from housing, a benefits form, a GP portal, an immigration deadline. On their own these are small. Stacked up, they stop a young person in their tracks. We help young people read, understand and respond to the admin tied to housing, benefits, education, health and mental-health appointments.

Communication and advocacy support

We help young people prepare for reviews, pathway-plan meetings, housing panels and college conversations, so they can say what they think and be heard in the decisions that shape their lives.

Community connection and independence skills

We help young people reach local activities, trusted adults and peer support, and we coach the everyday skills that independence actually runs on: budgeting, travel confidence, digital literacy, food shopping and household routines.

How it works

Flexible support, built around one young person at a time

Support is shaped around the young person's goals, risks and situation, not forced into a fixed package.

Light-touchAround 2 to 3 hours a week
SteadyAround 4 to 6 hours a week
Step-upUp to 48 hours for a time-limited period

Referral and first contact

You get in touch. We acknowledge the enquiry the same working day and gather what we need to understand the young person.

Joint first meeting and goal-setting

We meet the young person and the referrer, and agree clear goals from the start.

Regular support sessions

In the community, at home, in placement or online, shaped around the young person's week.

Reviews at 8 to 12 weeks

With the young person and the referrer, so progress stays honest and visible.

Outcome summaries

Clear summaries for commissioners and providers, written in plain English.

Why it works

Rooted in relationships, consistency and practical action

Care-experienced young people usually have plenty of advice. What they often lack is a consistent adult who turns plans into action. That is the gap we fill.

What we are, and what we are not

Clear boundaries for safe commissioning

Nurture Connect is built to complement statutory and clinical services, never to replace them. The line is deliberate, and we keep it.

We are

  • A community and communication support service
  • A practical advocacy and independence support service
  • Mental-health-aware and trauma-informed in approach
  • A flexible option for local authorities, providers and leaving-care teams

We are not

  • A provider of accommodation or tenancies
  • A provider of personal or nursing care
  • A therapy, diagnosis or clinical-treatment service
  • A crisis or emergency mental-health service
  • A replacement for Personal Advisers, social workers, CAMHS or adult mental-health services

Outcomes

Outcomes commissioners can see and report on

We agree clear goals with the referrer at the start, and report against them.

Kent and London

Where we work

Care leaver support in Kent

Nurture Connect supports care-experienced young people aged 16 and above across Kent, with practical, community-based support. We work with local authorities, providers and leaving-care professionals to help young people manage appointments, communication, routines and independence goals. The service is based near Sittingbourne and reaches across the county.

Care leaver support in London

Nurture Connect works with London boroughs, providers and youth services to offer practical support for care-experienced young people. We help young people stay engaged, communicate with professionals and follow through on pathway-plan actions.

Who we are

Part of the Nurture family

Nurture Connect works alongside Nurture Place, a proposed therapeutic residential service in Kent. The same values run through both: warmth, honesty and strong oversight. Everything we do is built to operate in line with the standards our regulators and commissioners expect.

Safeguarding led Trauma-informed practice Mental-health-aware Clear suitability criteria Plain English reporting
"We will only ever describe what we can evidence. That is the standard a young person deserves, and the standard a commissioner should expect."
The Nurture Connect founding principle

Questions

Frequently asked questions

Does Nurture Connect provide accommodation?

No. Nurture Connect does not provide, manage, broker or supervise accommodation, tenancies or placements. It provides community-based communication, advocacy and practical support.

Is Nurture Connect a personal care service?

No. It does not provide personal care, nursing care or regulated care activities.

Is Nurture Connect a therapy service?

No. Nurture Connect is mental-health-aware and trauma-informed, but it does not provide therapy, diagnosis, clinical treatment or crisis mental-health intervention.

Who can refer to Nurture Connect?

Referrals can come from local authorities, Personal Advisers, social workers, commissioners, supported-accommodation providers, colleges or youth services, depending on the commissioning arrangement.

What age group does Nurture Connect support?

Care-experienced young people aged 16 and above, including those preparing to leave care, care leavers aged 18 to 25, and older care-experienced adults where support is commissioned.

Where does Nurture Connect operate?

Across Kent and London. The service is based near Sittingbourne in Kent.

What does Nurture Connect help with?

Practical tasks, communication, advocacy, appointments, pathway-plan actions, routines, budgeting, digital literacy, travel confidence, community connection and independence skills.

Can Nurture Connect support young people in supported accommodation?

Yes, alongside the accommodation provider where commissioned. It does not provide the accommodation itself or take on the provider's responsibilities.

How many hours of support can be provided?

From light-touch weekly support to step-up support of up to 48 hours for a time-limited period, depending on the commissioned package and the young person's needs.

Enquiries and commissioning

Commission Nurture Connect in your area

We work with local authorities, leaving-care teams, supported-accommodation providers and youth services across Kent and London. Whether it is one young person, a small cohort or a flexible block of hours, we will talk through a model that fits your priorities.

The quickest way is a call. We answer enquiries the same working day, ask for the information we need and give you an honest first view within an agreed timescale.

Telephone07480 928818
Commissioning callBook a 20-minute call
Service specificationRequest the full specification
Service areaKent and Greater London
Address20 Wenlock Road, London, N1 7GU